Connecting Your Locations

Orca works with the locations you already have in Shopify. During setup, your locations are imported automatically when you sync your store data, so there is nothing to create manually. This article explains the Locations page and the settings that control how each location participates in routing.

Where to find it

In Orca, open Settings, then Locations. Every location from your Shopify store appears in the list. You can search by location name or type, and the list shows each location's current configuration at a glance.

What each setting controls

Type. The role of the location, such as a store or a warehouse. Type matters because routing rules can treat different kinds of locations differently.

Status. Whether the location is active in Orca. Only active locations take part in routing.

Fulfillment. Whether this location is allowed to fulfill orders. Disable fulfillment for locations that hold inventory but should never ship to customers. A damage or returns warehouse is a typical example: its stock is visible to Orca, but no order will ever be routed to it.

Transfers. Whether this location can send and receive inventory transfers. A location can have fulfillment disabled and transfers enabled at the same time, which lets stock move out of it to locations that do fulfill.

Activity. The number of orders recently handled by the location, so you can see at a glance where work is happening.

Checking your setup

Before you create routing rules, review the list once. Confirm that every location that should fulfill orders shows fulfillment enabled, and that any location that should not ship to customers, such as a damaged goods facility, has fulfillment disabled. Getting these right first means your routing rules behave as expected from the start.

Next: Setting Up Your First Routing Rule